Sales Policy

Effective Date: January 7, 2025

At Pixtoopin, we strive to provide our customers with high-quality artwork and an excellent shopping experience. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website, https://pixtoopin.com. By making a purchase with us, you agree to the terms outlined below.

1. Order Placement

  • Order Confirmation:
    Once you place an order, you will receive an order confirmation email containing details of your purchase, including the items ordered, total price, and shipping information. Please review this confirmation to ensure that all information is accurate.

  • Availability of Products:
    All products are subject to availability. In rare cases, if an item is out of stock, we will notify you promptly and offer alternative solutions, such as a replacement, backorder, or refund.

  • Payment Processing:
    By submitting an order, you authorize Pixtoopin to process the payment for your order through the selected payment method (credit card, PayPal, etc.). All payments must be made in full before shipping.

2. Pricing and Payment

  • Product Pricing:
    All prices displayed on our website are in U.S. Dollars and are subject to change without notice. The price listed at the time of order placement is the price you will pay, including any applicable taxes.

  • Taxes:
    Sales tax will be charged on orders where applicable, based on your shipping address. The amount of tax applied will be shown during the checkout process.

  • Accepted Payment Methods:
    We accept the following forms of payment:

    • Credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other payment methods as specified during checkout

  • Currency:
    All payments must be made in U.S. Dollars (USD). If you are using an international credit card, please be aware that your bank may charge a currency conversion fee.

3. Order Modifications and Cancellations

  • Modifying Your Order:
    If you need to modify or make changes to your order, please contact us as soon as possible at info@pixtoopin.com. Once an order has been processed and shipped, we cannot make changes or cancel it.

  • Order Cancellations:
    You may cancel your order within 24 hours of placing it. After this period, cancellations are not possible once the order has been processed for shipping.

  • Custom Orders:
    Custom or personalized items cannot be canceled or modified after an order is placed.

4. Shipping and Delivery

  • Shipping Locations:
    We currently offer shipping within the United States and to select international locations. International shipping fees and delivery times may vary.

  • Processing and Handling:
    Orders are typically processed within 1-3 business days. Custom or personalized items may take longer to process. During peak seasons, processing times may be longer, but we will inform you if there are any delays.

  • Shipping Time:
    The delivery time depends on the shipping method chosen during checkout. Domestic orders typically arrive within 5-7 business days, while international orders can take 7-21 business days.

  • Shipping Costs:
    Shipping costs are calculated based on the destination, size, and weight of your order. You will be able to see the shipping costs during checkout before confirming your order.

  • Tracking Your Order:
    Once your order has shipped, we will send you a shipping confirmation email with a tracking number. You can use this number to track your order’s progress.

  • Undeliverable Orders:
    If an order is returned to us due to incorrect or undeliverable shipping information, you will be responsible for any additional shipping fees. Please ensure that all shipping information is accurate before completing your order.

5. Returns and Refunds

  • Return Policy:
    We accept returns for most items within 30 days of delivery, provided the item is in its original condition and packaging. For more details, please refer to our Refund and Returns Policy.

  • Refund Processing:
    Once your return is approved and processed, refunds will be issued to the original payment method. Please allow 7-10 business days for the refund to be processed, depending on your payment provider.

  • Non-Refundable Items:
    Customized or personalized items, as well as sale items, are not eligible for refunds unless defective or damaged.

6. Customer Responsibilities

  • Accurate Information:
    You are responsible for providing accurate information during the ordering process, including billing and shipping addresses. Pixtoopin is not responsible for delays or issues caused by incorrect information.

  • Receiving Orders:
    You are responsible for ensuring that someone is available to receive the shipment at the shipping address provided. If an order is returned due to non-delivery, additional shipping charges may apply for reshipment.

7. Product Descriptions

  • Accuracy of Descriptions:
    We make every effort to ensure that the descriptions, images, and other details provided for each product are accurate. However, slight variations in color, texture, or design may occur due to monitor settings or other factors beyond our control.

  • Product Availability:
    While we aim to keep our product listings up to date, we cannot guarantee that all products will always be available for purchase. If an item is out of stock, we will notify you promptly and offer a suitable solution.

8. Limitation of Liability

To the fullest extent permitted by law, Pixtoopin’s liability is limited to the amount paid for the product(s) purchased. We are not liable for any indirect, incidental, or consequential damages arising from the purchase, use, or inability to use our products.

9. Privacy and Data Security

  • Privacy Protection:
    We value your privacy and will take reasonable steps to protect your personal data. For more information, please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Governing Law and Dispute Resolution

This Sales Policy is governed by the laws of the State of Michigan, United States. Any disputes arising from purchases made through Pixtoopin will be resolved in the appropriate courts located in Michigan.

11. Contact Us

If you have any questions or concerns about our Sales Policy, please feel free to contact us:

By placing an order with Pixtoopin, you acknowledge that you have read, understood, and agreed to this Sales Policy. Thank you for choosing Pixtoopin for your artwork needs!