Payment Policy
Effective Date: January 7, 2025
At Pixtoopin, we strive to provide a secure, seamless, and efficient shopping experience for our customers. This Payment Policy outlines the accepted methods of payment, the payment process, and related terms when you make a purchase through our website, https://pixtoopin.com. By making a purchase with us, you agree to the terms of this Payment Policy.
1. Accepted Payment Methods
We accept the following payment methods:
Credit and Debit Cards:
- Visa
- MasterCard
- American Express
- Discover
PayPal:
We also accept PayPal payments for both credit card and PayPal account transactions.Other Payment Methods:
Depending on the region and availability, additional payment methods may be offered during the checkout process. You will be informed of any other available options during checkout.
2. Payment Processing
Secure Payment Gateway:
All payments on Pixtoopin are processed through secure, third-party payment gateways to ensure that your transaction information is kept private and protected. We do not store your credit card details on our website. All sensitive information is encrypted using industry-standard SSL (Secure Sockets Layer) encryption.Authorization:
By submitting your payment details, you authorize Pixtoopin to charge your chosen payment method for the total amount of your order, including applicable taxes and shipping fees.Payment Verification:
If we suspect any fraudulent activity or unusual purchasing behavior, we may request additional verification before processing your order. This may include verifying your identity or payment method. If we cannot verify the transaction, we reserve the right to cancel the order.
3. Order Confirmation
Order Review:
After submitting your order and payment information, you will receive an Order Confirmation email with the details of your purchase, including the products, pricing, taxes, shipping fees, and expected delivery date. Please review this information carefully to ensure it is correct.Payment Confirmation:
Once your payment is successfully processed, you will receive a second email confirming the successful transaction. This email will serve as proof of purchase.
4. Pricing and Taxes
Pricing:
All product prices on Pixtoopin are displayed in U.S. Dollars (USD). Prices are subject to change without notice, but you will be charged the price displayed at the time of your order.Sales Tax:
Sales tax will be applied based on your shipping address and is calculated during checkout. Tax rates may vary depending on your location and applicable state or local tax laws.Shipping Fees:
Shipping fees will also be added at checkout based on the shipping method you select. You will be able to review your total order cost, including taxes and shipping fees, before completing your purchase.
5. Payment Authorization
Authorization Hold:
When you place an order, we may place an authorization hold on your payment method for the total amount of the order. This is not an actual charge but is a temporary hold to confirm that the funds are available. Your card will be charged once the payment is fully processed.Delayed Charges:
In some cases, if your order is placed on backorder or delayed for any reason, your card may be charged once the items are shipped. You will be notified promptly if there are any delays in your order.
6. Payment Errors
Declined Transactions:
If your payment is declined for any reason (e.g., insufficient funds, expired card, etc.), we will notify you by email. We recommend checking your payment details and ensuring your card or payment method is valid. You can update your payment information or try an alternative payment method during checkout.Error in Billing:
If there is an error in your billing information, please ensure that your name, address, and payment details are accurate. Incorrect information may lead to delays or issues in processing your order.
7. Fraud Prevention and Security
Fraud Prevention:
Pixtoopin takes fraud prevention seriously. We use advanced fraud detection tools to help protect against unauthorized transactions. In the event of suspected fraud, we may contact you to verify your identity and prevent unauthorized purchases.Payment Security:
Your payment information is protected by encryption and processed securely through our payment gateway. We do not store or retain your credit card details. We are committed to maintaining the highest level of security for your transactions.
8. Refunds and Cancellations
Refund Policy:
If you are eligible for a refund based on our Refund and Returns Policy, your payment will be refunded to the original method of payment. Refunds may take 7-10 business days to appear on your statement, depending on your bank or payment provider.Order Cancellations:
If you wish to cancel your order, please contact us as soon as possible at info@pixtoopin.com. We will make every effort to cancel the order before it is processed or shipped. However, if your order has already been shipped, we will follow our standard return process.
9. International Orders
International Payment Methods:
For international orders, you may be required to pay using an international credit card or other local payment methods supported by our payment processor.Currency Conversion Fees:
If you are using a non-U.S. payment method, please be aware that your bank or payment provider may charge currency conversion fees or international transaction fees. These fees are beyond our control and are the responsibility of the customer.Import Duties and Taxes:
For international orders, import duties and taxes may apply. These fees are determined by your local customs office and are the responsibility of the recipient. We recommend checking with your local customs office before placing an international order.
10. Customer Support
If you have any questions or concerns regarding your payment or need assistance with an issue related to your order, please contact us:
- Email: info@pixtoopin.com
- Phone: 734-839-8146
- Address: 3732 Eagle Drive, Southfield, Michigan, United States
- Website: https://pixtoopin.com
By completing a purchase on Pixtoopin, you agree to the terms outlined in this Payment Policy. We appreciate your business and are committed to ensuring a secure and smooth payment process for all of our customers.